Refund Policy

If you're looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 3 days of receiving your order. You can return your product for store credit or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final sale and cannot be returned or exchanged (unless manufacturer defect).
  • Returned items must be in original, new condition with no signs of wear or use.
  • Personalized and/or custom items are nonrefundable. Please review all spellings and details of personalized items before payment is made to confirm correct information is given.

To initiate a return or exchange, please email me at info@poppinsandpan.com. 

All return shipping fees are the responsibility of the customer.